Privacy Policy

Last Updated:

This Privacy Policy explains how bookyourtable.com (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you use our website and services.

1. Information We Collect

1.1 Personal Information

Depending on how you use the Platform, we may collect:

  • Full name
  • Email address
  • Phone number
  • Reservation details (date, time, number of guests, venue)
  • Preferences and requests (dietary needs, seating preferences, occasion notes)

1.2 Technical & Usage Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device identifiers and operating system
  • Pages viewed, clicks, time spent, and referral URLs
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and manage reservations
  • Send confirmations, reminders, and service-related messages
  • Share booking details with the restaurant to fulfill your request
  • Provide customer support
  • Improve the Platform and user experience
  • Detect, prevent, and investigate fraud or abuse
  • Comply with legal and regulatory requirements

3. Legal Basis (Where Applicable)

Where required by law, we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract (e.g., to manage a reservation)
  • Legitimate interests (e.g., platform security, service improvements)
  • Compliance with legal obligations

4. How We Share Information

We may share your information with:

  • Partner Restaurants (to fulfill your booking request)
  • Service Providers (hosting, analytics, communications, customer support)
  • Payment Providers (if deposits or payments are enabled)
  • Authorities (if required by law or to protect rights and safety)

We do not sell your personal information.

5. Cookies & Similar Technologies

We use cookies and similar technologies to operate the Platform, remember preferences, analyze traffic, and improve performance. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

6. Data Retention

We keep personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and applicable requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (subject to legal exceptions)
  • Withdraw consent for marketing communications
  • Object to or restrict certain processing
  • Request data portability where applicable

To make a request, contact us at:

Email: info@bookyourtable.com

9. Marketing Communications

If you opt in, we may send promotional messages. You can unsubscribe at any time using the link in the email or by contacting us. Even if you opt out of marketing, we may still send service-related communications (e.g., booking confirmations).

10. Children’s Privacy

The Platform is not intended for children under 13, and we do not knowingly collect data from children. If you believe a child has provided personal data, contact us and we will take steps to delete it.

11. Third-Party Websites & Services

Restaurants and third-party services may have their own privacy policies. We are not responsible for their practices. Please review their policies before sharing information with them.

12. International Data Transfers

Your data may be stored and processed in countries other than your country of residence. Where required, we implement appropriate safeguards for international transfers in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

14. Contact Us

For questions or concerns about this Privacy Policy:

Email: info@bookyourtable.com